Return and Exchange Policy
At our perfume company, we want you to be completely satisfied with your purchase. We understand that sometimes a fragrance might not be exactly what you expected, or an issue might occur. Therefore, we have crafted a return and exchange policy that is both customer-friendly and straightforward.
Eligibility for Returns and Exchanges
You may return any perfume within 15 days of purchase if it is defective or not performing as it should. If the scent simply doesn’t suit your preference, you are also welcome to return it within the same 15-day window. Our goal is to make sure you feel confident and happy with your choice..
Usage Guidelines for Returns
To ensure that returns and exchanges are processed smoothly, we kindly ask that the perfume be lightly used. Specifically, the product should have no more than 10% of its content used, which is roughly around 5 ml. By keeping usage minimal, we can more easily accommodate your return or exchange and ensure that everything is handled efficiently.
How to Return Your Perfume
If you decide to proceed with a return, please send the item back to our return address:
18K, Gulberg III, Lahore. Make sure to pack the bottle securely to prevent any leaks or damage during transit.
Final Note
We appreciate your understanding and cooperation. Our return policy is designed to be as straightforward and accommodating as possible so that you can shop with confidence. If you have any further questions or you need to return an item, feel free to contact our customer support.